Terms of service

Terms of Service

These Terms of Service (“Terms”) govern your use of chandeliercoinc.com (the “Site”) and any purchases made through the Site. The Site is operated by Chandelierco Inc (“we,” “us,” “our”).

By accessing or using our Site, you agree to these Terms. If you do not agree, please do not use the Site.

1) Company Information

Company Name: Chandelierco Inc
Business Address: 1500 N GRANT ST STE R, DENVER, CO 80203, United States
Email: support@chandeliercoinc.com
Phone: +1 (682) 322-4584

2) Eligibility & Account

You agree to provide accurate information when placing an order. You are responsible for maintaining the confidentiality of your account details (if applicable) and for all activity under your account.

3) Products, Descriptions & Availability

We aim to display product information (including specifications, finishes, and images) as accurately as possible. However, product colors may vary slightly depending on your device display and lighting conditions.

Product availability is not guaranteed. We may limit quantities or discontinue products at any time without notice.

4) Pricing, Taxes & Payments

Prices are shown on the Site and may change at any time without notice. The price charged will be the price shown at checkout at the time you place your order.

Any applicable taxes and shipping fees (if applicable) will be calculated and displayed at checkout before you submit payment.

Payments are processed through secure payment providers. We do not store full payment card numbers on our servers.

5) Order Acceptance & Cancellation

An order is not considered accepted until it is confirmed and processed. We reserve the right to refuse or cancel an order at any time for reasons including (but not limited to):

  • Product availability issues
  • Pricing or listing errors
  • Suspected fraud or unauthorized transactions
  • Incorrect or incomplete shipping information

If we cancel your order after payment, we will issue a refund to the original payment method.

6) Shipping & Delivery

Shipping timelines and policies are explained in our Shipping Policy. In general:

  • Processing time: typically 1–3 business days
  • Shipping time after dispatch: typically 10–18 business days

Delivery dates are estimates and are not guaranteed. Delays may occur due to carrier disruptions, weather, customs, or other factors outside our control.

You are responsible for providing an accurate shipping address. If an order is returned or delayed due to an incorrect or incomplete address, additional shipping fees may apply.

7) Returns & Refunds

Our return and refund rules are explained in our Return & Refund Policy. Key points include:

  • Return window: 30 days from delivery (eligibility applies)
  • Refund processing: 5–7 business days after return inspection

Please contact us at support@chandeliercoinc.com to initiate a return request.

8) Warranty & After-Sales Support

If a product has missing parts, arrives damaged, or has a verified defect, please contact us within 48 hours of delivery. Provide photos of the outer box, internal packaging, and the issue to help us assist faster.

We may offer replacement parts, a replacement item, or another appropriate resolution depending on the situation and availability.

9) Intellectual Property

All content on this Site (including text, images, graphics, logos, and design elements) is owned by or licensed to Chandelierco Inc and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or exploit any Site content without our prior written permission.

10) Prohibited Uses

You agree not to misuse the Site. Prohibited actions include:

  • Using the Site for unlawful purposes
  • Attempting to interfere with Site security or operations
  • Submitting false or misleading information
  • Attempting to access accounts or data without authorization

11) Disclaimers

The Site and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Some jurisdictions do not allow certain warranty disclaimers, so some of the above may not apply to you.

12) Limitation of Liability

To the fullest extent permitted by law, Chandelierco Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products.

In any event, our total liability for any claim shall not exceed the amount you paid for the product(s) giving rise to the claim.

13) Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. If you are a consumer, you may have additional rights under local consumer protection laws.

14) Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.

Effective Date: January 10, 2026

15) Contact

If you have questions about these Terms, contact us:

Email: support@chandeliercoinc.com
Phone: +1 (682) 322-4584

Chandelierco Inc
1500 N GRANT ST STE R,
DENVER, CO 80203,
United States